Privacy policy

Privacy Policy

Last Updated: October 9, 2026

This Privacy Policy describes how RIED & COMPANY PTY. LTD. (collectively, "we," "us," or "our"), operating through 0xfpmp-08.myshopify.com, collects, uses, discloses, and protects your personal information when you visit our site or make a purchase of our bathroom products.

Information We Collect

When you visit our site, browse our catalog of wash nozzles, soap holders, and towel hooks, or make a purchase, we collect information in the following categories:

1. Information Provided Directly by You

  • Contact Details: Full name, email address, physical billing address, shipping address, and phone number.

  • Order & Transaction Details: Items purchased, payment card info (processed securely via PCI-compliant gateways; we do not store full card credentials), and communication records with customer support.

2. Information Collected Automatically

  • Device & Usage Info: IP address, browser type, device type, operating system, time zone, referring URL, pages viewed, and session metrics.

  • Cookies & Tracking Technologies: Small data files stored on your device that enable essential website functions, remember cart contents, and gather analytics.

How We Use Your Information

We utilize your personal information to deliver an optimal shopping experience, specifically to:

  • Process, fulfill, and ship orders for wash sprayers, towel hooks, and bathroom accessories.

  • Communicate order updates, tracking information, and customer support responses.

  • Process secure payments and prevent fraud or unauthorized transactions.

  • Analyze store performance, optimize site navigation, and refine marketing strategies.

  • Comply with legal obligations, enforce legal terms, and safeguard business rights.

Sharing Your Information

We do not sell, rent, or trade your personal information. We only share information with trusted third-party service providers who assist in operating our e-commerce operations:

  • Shopify: Our underlying store platform that powers hosting, checkout, and inventory management.

  • Logistics & Carriers: Postal and courier services to deliver packages to your specified address.

  • Payment Processors: Certified gateways to safely process credit card and digital wallet transactions.

  • Legal Compliance: When required by law, court order, or governmental authority, or to protect the safety and rights of our customers and company.

Cookies and Data Control

You can manage your cookie preferences directly through your web browser settings. Disabling essential cookies may impair core features of our online store, such as saving items in your shopping cart or completing checkouts.

Data Rights and Retention

Depending on your local regulations, you may hold rights to:

  • Access, update, or correct the personal data we hold about you.

  • Request the deletion of your personal data, subject to legal record-keeping requirements.

  • Opt out of promotional or marketing communications at any time.

To exercise any of these rights, please contact our privacy representative at [email protected].